Hotel Kapok - Forbidden City is a stylish hotel located just 200 meters from the iconic Forbidden City. It combines modern comforts with a convenient location, making it significant for both leisure and cultural exploration in Beijing. Visitors can expect a welcoming atmosphere along with excellent services tailored to local and international guests.
Location
Strategically located in Dongcheng, Hotel Kapok is within walking distance of key attractions such as Tian'anmen Square and the popular Wangfujing shopping district, approximately a 10-minute stroll away. The nearest metro station, Tian An Men East, provides easy access to the city's public transportation network. Beijing Capital International Airport is about an hour's drive from the hotel, ensuring convenient arrivals and departures.
Rooms
Each room at Hotel Kapok features modern amenities including a flat-screen TV and either king, queen, or twin beds. Certain units are designed with comfortable seating areas and all-glass bathrooms, equipped with walk-in showers or bathtubs. Guests can enjoy complimentary wireless Internet access and free drinks from the in-room minibar during their stay. Some spacious rooms also offer balconies with views of the courtyard garden.
Eat & Drink
Dining at Hotel Kapok includes a variety of Asian and Western dishes at the Xiang Jian Ba Bar and Restaurant. Guests can choose to quench their thirst at the bar/lounge or enjoy a meal at the restaurant, which serves both Chinese and Western cuisine. Free breakfasts are provided for children aged 0-6, ensuring a delightful dining experience for families.
Leisure & Business
This hotel includes a fitness center and spa, offering guests various recreation opportunities to stay active and unwind. For business needs, five meeting rooms are available to host various events, complemented by a business center and express check-in/check-out services. Guests can also take advantage of the on-site tour desk for travel and ticketing assistance.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
spacious rooms
exceptional service
smelly rooms
mixed dining experience
7.4/10
Very good
Rooms
7.4
Location
8.9
Service
7.8
Dining
6.9
Guest reviews
7.4/10
based on 20 reviews
7.1
7.1/10based on 25 reviews
Justin
United States,
May
2024
8.2/10
I had a wonderful stay at the hotel with my family. The location was excellent, allowing us easy access to the Forbidden City and Tiananmen Square, and there were plenty of affordable eating places nearby. The staff was extremely helpful, attentive, and responsive, making our trip organizing a breeze. The rooms were relatively nice, providing a comfortable environment for us, but the extra charge for the tour show at the Great Wall was a bit unexpected.
Rooms
8.0
The rooms were relatively nice and comfortable, especially with 2 young kids and the addition of a cot.
Service
9.0
The staff members were extremely helpful, attentive, and responsive, ensuring a smooth experience during our stay.
Location
9.0
The hotel's location was excellent, within walking distance to key attractions like the Forbidden City and shopping areas.
Dining
7.0
The breakfast provided at the hotel was good and convenient for our morning adventures around the Forbidden City.
Facilities
8.0
The front desk staff were very accommodating, providing assistance to access the metro station and arranging tours, albeit with some unexpected additional costs.
Henry
United States,
March
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms were really spacious and comfortable, but I found a dirty glass left untouched. The service was perfect overall; staff members Lucy and Moses were extremely helpful and attentive. The location was excellent, walking distance to shopping, eating, and the Forbidden City. However, the dining was a bit expensive, though offering a variety of cuisines.
Rooms
8.0
I enjoyed the spacious and comfortable rooms, despite finding a dirty glass left untouched.
Service
9.0
The service was perfect, especially thanks to Lucy and Moses for their helpfulness and attentiveness.
Location
9.0
The location was excellent, with convenient access to shopping, dining, and the Forbidden City.
Dining
7.0
The dining experience was a bit expensive but offered a range of cuisines.
Facilities
8.0
The facilities met expectations and added to the overall experience.
Walter
United States,
March
2024
6.8/10
The hotel rooms are a bit smaller than expected for the price but still comfortable. They smelled stale possibly due to being closed for a while. On the bright side, the rooms were spacious, which was a plus. The rooms are old and not in the best shape.
Rooms
5.0
The rooms are old and not in good shape, but they are spacious.
Service
7.0
The service was a mixed bag. While the staff allowed us early check-in and late check-out, there were instances of them talking negatively about guests. Overall, they were helpful and friendly.
Location
9.0
The location is superb, right between the Forbidden City and Wangfujing shopping street. It's convenient with various nearby restaurants offering Beijing's famous cuisine.
Dining
7.0
The dining experience was decent with a variety of tasty options, but it could be pricey and limited if you arrived later in the morning.
Facilities
6.0
The facilities were average, nothing extraordinary. Perhaps in need of some updates.
Leo
United Kingdom,
February
2024
7.4/10
My stay at the hotel was a mixed experience. The rooms were clean and spacious, but there was quite a bit of dust in some areas. The service was lovely and helpful, yet there were some language barriers. The location was excellent for exploring Beijing, but the full glass curtain in the room was more funky than practical. The dining experience had its disorganized moments but was quite adequate overall.
Rooms
8.0
The rooms were super large and spacious, though rather dusty in some areas.
Service
7.0
The staff were lovely and very helpful, despite some language challenges.
Location
9.0
The hotel's location was perfectly suitable for sightseeing, with easy access to major sights in Beijing.
Dining
6.0
The dining experience was a bit disorganized at times, but the food was quite adequate.
Facilities
7.0
The facilities were decent overall.
James
United Kingdom,
February
2024
8.0/10
The hotel is perfectly situated for exploring top attractions like the Forbidden City and offers convenient access to shopping areas. The rooms were spacious with a unique glass design separating the room and bathroom. Service was accommodating and friendly, allowing for an early check-in. The dining experience had some limitations, but overall, the location and service made my stay enjoyable.
Rooms
8.0
The rooms were spacious and featured a distinctive glass design between the room and bathroom. However, cleanliness could be improved when examined closely.
Service
9.0
The service was accommodating and friendly, allowing for an early check-in, and they even arranged a private car to the Great Wall.
Location
9.0
The location is fantastic, being very close to the Forbidden City and within walking distance of the bustling shopping street of Wangfujing.
Dining
7.0
The dining options were reasonable but had some limitations in variety. Not ideal for western tastes.
Facilities
7.0
The hotel offers adequate facilities, although there were some issues with the dining options. Additionally, the room layout could be improved for more privacy.
Ian
United Kingdom,
January
2024
7.8/10
The hotel had spacious rooms with a huge bed and nice bathtub, though the building made them a bit dark. Unfortunately, they were so smelly that we had to switch hotels. The service was exceptional, going above and beyond to help with our late luggage and transportation needs. The location was perfect, close to the Forbidden City and a quiet street. The dining options were varied, but some dishes fell short. Overall, a comfortable stay with some drawbacks.
Rooms
6.0
The rooms were spacious with a huge bed and nice bathtub, but the building's construction made them a bit dark and smelly.
Service
9.0
The service was exceptional, especially in helping with our late luggage and transportation needs.
Location
9.0
The location was perfect, close to the Forbidden City on a quiet street.
Dining
7.0
The dining options were varied, but some dishes were not good.
Facilities
8.0
The facilities were good overall.
spacious rooms
smelly rooms
David
United Kingdom,
November
2023
7.8/10
The hotel offers a relatively nice room with dark coffee-colored floors, comfortable pieces of furniture, and a lovely breakfast, although noise from outside could be bothersome. The cleanliness, especially in the bathroom, was not up to standard in my experience.
Rooms
8.0
The room was comfortable and extremely clean.
Service
9.0
The service was extremely helpful and attentive.
Location
8.0
The location was good, nearby Wangfujing street and within walking distance of various attractions.
Dining
7.0
The dining options were good with a variety of Chinese food selections.
Facilities
7.0
The facilities provided were satisfactory.
Steven
United States,
November
2023
7.6/10
The hotel is located in a bustling area near the Forbidden City, offering convenient access to various tourist sites and dining options. The rooms are clean, comfortable, and come with nice breakfast options. The service is friendly, despite some language limitations. However, the street noise can be disturbing in the early morning.
Rooms
8.0
My room was pretty clean with a very comfy bed and a nice breakfast spread.
Service
7.0
The staff was very friendly and always fulfilled my requests, even with their limited English.
Location
9.0
The hotel's location was perfect for exploring the nearby Forbidden City and Wangfujing pedestrian street.
Dining
7.0
The buffet was self-serve and somewhat limited but mostly tasty. Loved the egg station!
Facilities
7.0
The facilities were good overall but not exceptional.
Great location
Street noise
Brian
United Kingdom,
November
2023
7.4/10
The hotel rooms may not meet the 4-star standards as they smell like a restaurant kitchen and are located directly above the restaurant, but they do come with a table, chairs, and plants. The service provided, despite language barriers, includes the kindness of allowing early check-in and late check-out and the friendly and helpful attitude of the staff. The location is excellent, within walking distance to top attractions like the Forbidden City and close to shopping areas. The dining experience, though slow, offers a hearty mix of traditional Chinese and Western breakfast options. However, the breakfast can be slow, and the dining experience is a bit strange.
Rooms
6.0
The rooms had a restaurant kitchen smell and were not up to 4-star standards, but they were furnished with a table, chairs, and plants.
Service
7.0
Despite language difficulties, the staff was kind enough to allow early check-in and late check-out and provided friendly and helpful service.
Location
9.0
Great location near top attractions like the Forbidden City and shopping streets.
Dining
7.0
The dining experience, though a bit strange and slow, offered a hearty mix of traditional Chinese and Western breakfast options.
Facilities
8.0
James
United Kingdom,
November
2023
7.0/10
I had a mixed experience at this hotel. The rooms were spacious and large, but the location on a busy avenue meant constant street noise. The service was friendly overall, but there were issues with the sale of tour packages. The dining options were hearty but expensive, especially towards the end of service. The facilities were decent, although there was room for improvement.
Rooms
8.0
My room was directly above the restaurant, which was convenient, and it was very spacious. However, being close to the lift may be a downside for some. The extra cost of 300 Yuan per night was a bit steep.
Service
7.0
The staff, despite being friendly and helpful, were overly pushy with tour package sales. There was also an unfortunate incident where they talked disparagingly about us in a situation with a taxi. Room service was efficient.
Location
7.0
The hotel's proximity to the Forbidden City and shopping streets was excellent, offering convenience. However, being on a busy avenue meant enduring noticeable street noise, especially in the early mornings.
Dining
6.0
The breakfast spread was hearty and included traditional Chinese and Western options, but the prices were on the upscale side, particularly towards the end of service when choices were limited.
Facilities
7.0
The hotel offered a range of facilities, but nothing particularly outstanding. The restaurant provided gluten-free options, which was a nice touch.
David
United Kingdom,
November
2023
7.8/10
The hotel boasts a perfect location near major Beijing attractions and shopping streets. The rooms, despite being a bit dark, are spacious and feature a huge bed and nice bathtub. The service was helpful and accommodating, especially when I fell ill during my stay. The dining options were good with a variety of Asian and Western dishes, though there were some delays. The facilities were satisfactory overall.
Rooms
7.0
The rooms were spacious and comfortable, despite being a bit dark.
Service
8.0
The staff was friendly and attentive, especially when I needed assistance.
Location
9.0
The hotel's location is excellent, close to all key sights in Beijing.
Dining
8.0
The dining experience offered a good variety of Asian and Western dishes.
Facilities
7.0
The hotel's facilities were adequate for a comfortable stay.
Great location
A bit dark rooms
Antony
United Kingdom,
October
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were nice and spacious for my group of four, with a large bathroom, but there was a strong smoking-like smell and cleanliness could have been better. The service was a mixed bag, where some staff went out of their way to assist while others were quite rude. The location was convenient for exploring the Forbidden Palace and nearby shopping areas, offering a good mix of dining options. The dining experience was extensive but tended to run out towards the end of service, and the prices were a bit on the higher side. Overall, the facilities were decent, though there were some minor drawbacks.
Rooms
7.0
The rooms were nice and spacious for the four of us, with a huge bathroom, but unfortunately not the cleanest and had a strong smoking-like smell.
Service
6.0
Some staff went out of their way to assist, while others were a bit rude.
Location
9.0
The hotel's location was very convenient for visiting the Forbidden Palace and shopping at Wangfujing street, with a mix of Western and Chinese dining options nearby.
Dining
7.0
The dining options were extensive, with a good variety, but tended to run out towards the end of service and were slightly expensive.
Facilities
7.0
The facilities were decent overall, with no significant standout features but served their purpose.
Margaret
United Kingdom,
September
2023
7.4/10
The hotel had spacious and quiet rooms, but they were in need of a makeover. The service was friendly and helpful, with a few misses on item refills. Its location was fantastic, very close to major attractions. The dining options were a mix of Western and Asian cuisine, but quality varied. Overall, the facilities were acceptable.
Rooms
7.0
The rooms were spacious and quiet, although in need of a makeover.
Service
8.0
The service was friendly and helpful, with a few misses on item refills.
Location
9.0
The hotel's location was fantastic, very close to major attractions.
Dining
6.0
The dining options were a mix of Western and Asian cuisine, but quality varied.
Facilities
7.0
The facilities were acceptable.
Lawrence
United Kingdom,
September
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were spacious and had a huge bathroom with no traffic noise, making it very comfortable for the 4 of us. The location is excellent, being close to major attractions like the Forbidden City and Wangfujing street.
Rooms
9.0
The rooms were very good size for the 4 of us, and the huge bathroom was nice with no traffic noise.
Service
8.0
The staff went out of their way to assist in any way they could. They were generally nice and helpful.
Location
10.0
The location is superb, close to several main sights like the Forbidden City and Wangfujing street. You could walk to the forbidden city and Wangfujing street easily.
Dining
7.0
The dining experience was good overall, with a good range of western and Chinese foods. However, it was a little expensive and the variety could be improved.
Facilities
9.0
The hotel has great facilities. The pool area is lovely with a thick see-through glass wall, providing a unique experience.
Peter
United Kingdom,
August
2023
7.8/10
The hotel is conveniently located near major sights in Beijing and within easy access to the Forbidden City and Tiananmen Square. The rooms are spacious and clean, but some areas like the minibar can be a bit dusty. The service is satisfactory, with the staff being able to communicate in English, although some issues with taxi receipts were faced. The dining experience, while good, can be a bit disorganized at times. Overall, a decent hotel with a great location for exploring the city.
Rooms
8.0
The rooms are spacious and clean, though some dusty areas like the minibar.
Service
7.0
The staff is capable of communicating in English but faced some challenges with taxi receipts.
Location
9.0
The hotel's location is excellent, offering easy access to major sights and a variety of restaurants within walking distance.
Dining
7.0
The dining experience is good overall but can be a bit disorganized at times.
Facilities
8.0
The hotel offers satisfactory facilities for a comfortable stay.